Assistant Rooms Division Manager

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking an Assistant Rooms Division Manager to join its team. This position requires a detail-oriented professional with strong organizational and leadership skills, who is committed to delivering exceptional guest experiences. As an Assistant Rooms Division Manager, you will support the Rooms Division Manager in overseeing the daily operations of the housekeeping, front desk, reservations, and guest services departments. Join the Grecotel team and be part of a renowned hospitality brand that prides itself on providing luxury accommodations and unforgettable experiences in Greece's most beautiful destinations.

Responsibilities

• Assist the Rooms Division Manager in managing the operations of the housekeeping, front desk, reservations, and guest services departments.
• Ensure high levels of customer service and guest satisfaction.
• Coordinate and oversee the daily activities of departmental staff.
• Train and mentor team members, providing guidance and support.
• Monitor department performance and implement strategies to improve efficiency and productivity.
• Collaborate with other departments to ensure smooth operations and seamless guest experiences.
• Maintain a safe and secure environment for guests and employees.

Requirements

• Bachelor's degree in Hospitality Management or related field.
• Prior experience in a supervisory or managerial role within the rooms division department.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Customer-focused mindset and commitment to delivering exceptional service.
• Proficiency in hotel software systems and MS Office applications.
• Ability to work in a fast-paced and dynamic environment.
• Availability to work flexible hours, including weekends and holidays.

Benefits

• Competitive salary and other benefits (bonus included)
• Advanced Opportunities for professional growth
• Accommodation (if necessary) and Board
• Transportation costs
• Participation in educational programs