Business Ops Principal, Content Platform

About Dialectica

Dialectica is the global leader in insights on-demand. We enable investment and business professionals to access untapped market, competitive & customer insights powered by the world’s hardest to find experts, and cutting-edge technology. Our team of +1,000 professionals in 5 offices spanning 3 continents, works with top-tier investment funds, management consulting firms, and Fortune 500 companies around the globe.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

About the Content Platform

Dialectica is accelerating and expanding growth through the productization of highly differentiated content and insights product innovations. We see the scaling of this business unit as a strategic priority and are seeking to find committed, commercially oriented business builders to join our team and create the largest up to date platform for the private markets.

Currently, the team has growing presence across Athens, Bogotá and Vietnam. 

About the Role

Business Operations Principal will grow the Content Platform business, focusing on high-quality investment content in priority industries. 

The role will lead a team with a vision to create a groundbreaking Content Platform for private equity professionals, investment bankers, consultants, corporates, and executives.

You will join an exciting and growing new unit with an ambitious mandate where you will get start-up experience within an established business and brand. Key responsibilities:

Content Production & Quality Excellence

• Own the end-to-end process of content production. Develop the strategies and drive the execution of company and thematic intelligence, ensuring it aligns with industry trends and clients investment preferences. 
• Implement processes to systematically gather and analyze data to create content for private equities and other users. 
• Maintain high standards for content production, including quality control, compliance & risk management, timeliness, and relevance.
• Ensure the scalability of the content production process, improving team’s workflows and accelerating quality assurance via automated data acquisition.

Client Feedback & New Product Development

• Work with the Product team to capture and incorporate client feedback into content and platform enhancements. 
• Identify and develop new product opportunities within the Content Platform for a vertical, work with the Product team to design, test and scale them.
• Participate in client meetings and feedback sessions.
• Participate in preparation for product demonstrations and business development activities 
• Work with the Client Service and Product teams to support expanding relationships with existing clients identifying needs and opportunities for the Content Platform and new products. 

Requirements

• Bachelor’s degree/equivalent - business management, economics or equivalent is a plus

• 5-8 years experience in Consulting or Strategy / Commercial roles
• Be passionate about building a new product and excited by the unknown
• Be able to confidently and professionally interact with Senior industry executives
• Have a strong entrepreneurial drive and “attention to detail” mindset
• Excellent interpersonal and strong communication skills with proven experience in communicating effectively
• Be a results-driven team contributor who can effectively manage their time while maintaining a positive and “can-do” attitude
• Proficient in English

Benefits

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive rewards package includes support for flexible & hybrid working and career development through Learning & Development opportunities, plus benefits that suit your needs including a private health insurance scheme and a wide range of discounts, offers and promotions. 

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around. 
• Opportunities to develop new skills and progress your career in a global organization.
• A diverse and inclusive culture supported through a number of initiatives.
• The freedom and flexibility to handle your role in a way that’s right for you