Croatian speaking technical support roles - Start Now

We are looking to hire an enthusiastic Croatian speaking technical support roles to join our all-star team at Teleperformance Greece in Αθήνα.
Growing your career as a Full Time Croatian speaking technical support roles is a terrific opportunity to develop productive skills.
If you are strong in decision-making, planning and have the right initiative for the job, then apply for the position of Croatian speaking technical support roles at Teleperformance Greece today!

Description

Are you tech-savvy? Are you a fluent Croatian speaker with great communication skills?Available Technical Support positions await you in Greece!Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, , we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. Take a step forward and enhance your career by working with us for the most well-known brands in the world.The work-from-home option is offered to candidates living in Greece or available to relocate.What you will do:Communicate with customers via phone, chat & e-mailTroubleshoot technical issues using your problem-solving skillsTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsEnsure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.Log the cases on internal systems, while getting up to date with client’s products & services.

Requirements

What you will bring:Fluency in CroatianVery good communication skills in EnglishExceptional written and spoken communication skills, soft skills, as well as problem-solving skillsGood knowledge of operating systems & computer applicationsComputer and mobile devices knowledge/tech savvinessBe resourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentEmpathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervisionAbility to adapt and flex style according to customer personality, culture, and profileHelp-desk or system admin experience will be considered as an advantage

Offer

What we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring a Friend and get up to €2.000 depending on the languagePrivate Health InsuranceNumerous benefits and discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Benefits of working as a Croatian speaking technical support roles in Αθήνα:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package