Customer Advisor (Flemish speaking)

As an Outbound Customer Advisor you work for the largest sustainable energy company in Europe. Your job is to provide people with the service they deserve.

The Role

Responsibilities :

• You will call people call that showed interest in the service as well as other cold leads and explain the benefits of becoming a customer and how they can conclude a contract.
• You support them by answering their questions and making the best proposal with your commercial thinking.
• You provide new customers with good advice and inform them about the products, services and benefits.
• Your goal is to transform a potential customer into a satisfied new customer through excellent service.
• Admin tasks related to finalizing contract details

Ideal Profile

• Experience in a similar commercial position would be ideal
• Outgoing and friendly personality, determined during conversations to close deals
• Communicate in Flemish/Dutch at bilingual or native level and can express yourself well in English both written and spoken
• Self driven and goal oriented
• You are a go-getter who enjoys working in a dynamic working environment
• Able to listen and be empathetic to understand customers’ needs
• Good working knowledge of computers, knowledge of Salesforce would be an asset

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Join a market leader within Telecommunications
• A role that offers a breadth of learning opportunities