Customer Service Representative

SmartRecruitments is looking for a Customer Service Representative.

The Role

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Automotive industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
• You are a self-starter and demonstrate a high level of resilience

What's on Offer?

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Leadership Role