Dutch-Speaking Customer Support in Athens, Greece

Description

Do you speak Dutch and want to gain international experience within customer service? Then we have a golden opportunity for you!Our multicultural client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! The ClientOur partner is the market leader in Customer Care Services. They were awarded as the "Best Multi-Lingual Contact Center in Europe, 2017" and as a "Great Place to Work, 2017" in Greece.Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Dutch Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work! Your ResponsibilitiesLog all inbound and outbound contacts, as well as any updates to customer recordsPerform technical troubleshooting with customersForward applicable customer issues to higher departmentAssist with the fullfilment of customer orders by performing activities such as providing relevant information to customers, tracking and tracing orders, canceling orders, organizing returns of goods, assisting with payment inquiries, etc.Track and follow cases to ensure that they are closed in an efficient and timely mannerProvide and maintain strong, professional relationship with all customers and show empathy at all timesUp-sell and/or cross-sell The Ideal ProfileNative level Dutch (C2) , fluent English (C1)Previous experience in Customer SupportDesire to work in Athens, GreeceAvailability to begin on October 25EU PassportCan-do attitude The OfferCompetitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employees About Multilingual Jobs WorldwideWe are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

Requirements

Do you speak Dutch and want to gain international experience within customer service? Our client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!

Offer

Log all inbound and outbound contacts, as well as any updates to customer records Perform technical troubleshooting with customers Forward applicable customer issues to higher department Assist with the fullfilment of customer orders by performing activities such as providing relevant information to customers, tracking and tracing orders, canceling orders, organizing returns of goods, assisting with payment inquiries, etc. Track and follow cases