Finnish speaking customer service specialist for Zalando

Hei! Are you a customer service wizard with a knack for the Finnish language? Does the thought of working remotely from the beautiful city of Athens excite you? If so, you might just be the Finnish Speaking Customer Service Specialist we're looking for at Zalando!

Role Description

In this role, you'll be the voice of Zalando, offering top-notch support to our Finnish-speaking customers. Your day-to-day duties will include handling customer inquiries related to orders, payments, and deliveries, solving problems and providing information in a friendly and efficient manner. Whether it's via phone, email, or chat, you'll use your problem-solving skills and can-do attitude to ensure every customer interaction is a positive one!

About Zalando

We are Europe's leading online fashion platform and we are driven by a culture of imagination, dynamism, and diversity. As an industry leader, we strive to bring the power of fashion to people all over the globe, all while maintaining a commitment to sustainability, transparency, and community engagement. And as a remote-first company, we believe in giving our team members the flexibility to work from wherever they feel most inspired.

Requirements

• Finnish language proficiency (both written and spoken)
• Experience in a customer service role
• Highly motivated, with a love for solving customer problems
• Excellent communication and interpersonal skills
• Comfortable with working remotely

What We Offer

• Competitive salary range
• A comprehensive benefits package, including health insurance and paid time off
• Robust opportunities for personal and professional development
• An inclusive and supportive work culture

Recruitment Process

• New: We receive your application
• Screening: Our hiring team reviews your application
• Qualified: You've make the initial cut! We'll conduct a further review of your qualifications
• Interview: You'll chat with our team so we can learn more about each other

So, are you ready to make your mark at Zalando? Don't hesitate - fill out the application form and let's see where this journey takes us!