Job Description - German IT Support Greece, Athens, Greece
German IT Support Greece, Athens, Greece Customer Service German Greece Athens Customer Support German Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Customer Service & Support Team, in order to support customers. What you will do: Depending on the team that successful candidates will join, responsibilities vary: Identify customers' needs and deliver appropriate solutions, including sales Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner Assist customers to place an order and related issues Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Greece! What you will bring: Excellent communication skills in German and English Sales experience with consumer products and services will be an asset Technical research skills to troubleshoot customer problems. Advanced internet research skills An empathetic soul with the communication skills that match A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer On offer: Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process (- all at no cost to you-)) Competitive monthly salary + Monthly Performance Bonus up to: 250 Transportation bonus up to 100€/m 300 euros after 3 months, 300 after 6 months and 600 after 12 months Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Thinking about relocating and wondering about cost of living in Greece? Get an idea here: Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike. Apply today! Please email CV today for immediate interview: #hungariancustomeserrvices#hungarianjobsathensgreece#greece#customerservicejobsathens#customerservicejobsgreece
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