Head Hostess-Reservations

TLT Hospitality and  Lemon Tree is hiring a Reservations Manager-Hostess for the new concept at Athenian Riviera

Reservations Manager

Responsibilities:
- Put forward ideas with regards to targeting potential customers, building relationships with key clients,VIPs  and promoting new business.
- Liaising with the Management Team and Kitchen to ensure all departments are up to speed with daily bookings.
- Ensuring all of the team (front of house & kitchen) is fully aware of event bookings, current and future.
- Answering the phone to all external calls.
- Taking responsibility for all reservations, making sure all enquires are followed up and documented on the system.
- Taking reservations over the phone and through Open table the online system, ensuring all bookings are recorded correctly.
- Managing the reservations team and leading by example.

Requirements and skills:
- Outgoing and approachable, yet professional.
- You will need to be comfortable and confident when dealing with customers.
- Good organizational and communication skills.
- Some experience of managing/overseeing a small team would be desirable.
- Be able to think outside of the box