Night Auditor

Aluma Hotels & Resorts are seeking to hire for their properties located in the heart of Athens :

Night Auditor

Aluma is a new international Chain of Hotels, with various locations in major European cities, as well as Resorts at exciting leisure destinations, offering a wide range of experiences that cater to today’s global travellers. We are guided by our passion for People and all our actions are guided by our Core Value: Hospitality as a Way of Light.

Position Summary:

The Night Auditor primarily will be responsible for checking in guests, handling their requests and taking reservations. The Night Auditor will also reconcile all accounts, processes invoices and will prepare paychecks. Ultimately, will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Scope:

• Reports to Front Office Manager 
• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Prerequisites:

• Two or more years working experience in a similar role in the hospitality sector
• Degree / Diploma in Hospitality/Tourism
• Excellent knowledge of English language
• A second language will be considered as a plus

Position Attributes:

• Flexibility to respond to a range of different work situations
• Passion for delivering exceptional levels of guest service
• Negotiation and excellent Communication skills
• Pleasant personality, guest oriented

Benefits:

• Competitive remuneration package
• Continuous training
• Career prospects on a transparent working environment
• Regular Company team events
• Collaborative working environment

Embark on Your Hospitality Journey Opportunities Await at Aluma Hotels & Resorts Crafting Memorable Experiences, Together!