Norwegian Customer Service - Urgent Role

We are searching for a creative Norwegian Customer Service to join our passionate team at Recruit4Work S.L. in Αθήνα.
Growing your career as a Full Time Norwegian Customer Service is an incredible opportunity to develop productive skills.
If you are strong in people management, critical thinking and have the right initiative for the job, then apply for the position of Norwegian Customer Service at Recruit4Work S.L. today!

International recruitment Agency

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful Greece! Want to start this next adventure? Check out this position!

As an Customer Advisor, you will be the first point of contact of customers to directly attend their inquiries.

Tasks

• Assist viewers through phone and/or chat and/ or emails regarding different queries.
• Provide account and application support to viewers namely with regards to software functionality
• Provide technical support and troubleshoot of system configurations and network settings.
• Provide accurate and real-time responses to the viewer’s inquiries
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Experience in Customer Service preferred but not mandatory
• Ability to resolve customer concerns and create a seamless customer experience.

Requirements

• Fluent in Norwegian
• Working proficiency in English (B2 level)
• Excellent communication skills
• Ability to resolve customer concerns and create a seamless customer experience.
• Self – Sufficient & confident in troubleshooting customer’s issues
• Soft Skills, advanced active listening and Engagement
• Confident, adaptable and Empathetic
• Pleasant and positive attitude

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide the customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non local hires
• Extra Private Health insurance
• Enjoy life in Greece, there are loads of social & sports events

Location

Remote, must be based in Greece

Benefits of working as a Norwegian Customer Service in Αθήνα:

● Company offers great benefits
● Opportunities to grow
● Attractive package