Onsite Car Rental Service Agent

Join a Thriving Team: Car Rental Service Agent (German & English Support) - Athens!

Do you have a passion for exceptional customer service and a knack for languages?

Leading customer experience company seeks a passionate Car Rental Service Agent to join our dynamic team in beautiful Athens! In this onsite role, you'll be the friendly face for our German and English-speaking customers, providing exceptional service and ensuring a smooth car rental experience.

Why You'll Love Working Here:

• Competitive Compensation & Benefits:
  • Base Salary: 1380 euros gross monthly (14th-month pay)
  • 8% Performance Bonus
  • 50 Meal Voucher per Month
  • Possible Gross Annual Income: 20,030 euros (including bonuses and benefits)
  • Private Health & Life Insurance
  • 25 Days of Annual Leave
  • Career Advancement Opportunities
• Vibrant Athens Location: Immerse yourself in the rich history and culture of Athens!
• Schedule: Monday-Sunday, 8:00 AM - 7:30 PM (with potential adjustments based on client needs)
• Comprehensive Training: 3 weeks of training to equip you for success

What You'll Do:

• Be the friendly face for our German and English-speaking customers, answering questions and resolving inquiries via calls, chats, and emails.
• Assist customers with every aspect of their car rental experience, from reservations to returns.
• Troubleshoot issues with a positive and upbeat attitude, ensuring customer satisfaction.
• Utilize your technical skills to navigate our systems and find solutions.

Who You Are:

• Native or fluent speaker of German (C2 level)
• Strong English language skills (B1 level minimum)
• High school diploma or higher education (preferred)
• Excellent problem-solving and troubleshooting skills
• Experience in a customer-facing role is a plus (hospitality or car rental experience ideal)
• A passion for providing exceptional customer service with a positive and helpful attitude
• Familiarity with technology and the ability to learn new systems

Ready to Join the Team?

The hiring process is simple:

• Complete our Online Language Test (before the HR Interview)
  
• Attend an HR Interview

Starting date: 24.05

Take this opportunity to launch your career in a dynamic and rewarding environment! Apply today!