Bilingual Customer Service Representative

Join Our Team as a Bilingual Customer Service Representative - Spanish-English in Athens!

Are you ready to kickstart your career in an exciting industry? Patrique Mercier Recruitment is on the lookout for enthusiastic individuals to join our team as Bilingual Customer Service Representatives. No experience? No problem! We provide fully paid training to get you started on the right foot.

Role Description

As a Bilingual Customer Service Representative, you'll be at the heart of our mission to provide top-notch support to our clients. Your daily duties will include:

• Assisting customers via phone, email, and chat in both Spanish and English.
• Resolving inquiries efficiently and effectively.
• Maintaining accurate records of customer interactions.
• Collaborating with team members to improve customer service processes.

About Us

At Patrique Mercier Recruitment, we're dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and understanding. We operate in a diverse range of sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. With a small, close-knit team of fewer than 10 employees, we pride ourselves on our supportive and inclusive culture.

Requirements

• Valid European Union passport or valid EU ID.
• Fluency in both Spanish and English.
• Strong communication skills.
• Basic computer literacy.
• Willingness to relocate to Athens.

What We Offer

• Fully paid relocation package (flight, transfer, and hotel).
• Competitive salary.
• Fully paid training.
• Opportunity to work from home in Greece if the position becomes remote.
• Career development opportunities within our diverse sectors.

Recruitment Process

Our recruitment process is straightforward and transparent:

• Initial Application Review – Our team will assess your application to ensure you meet the basic requirements.
• Phone Interview – We'll get to know you better and discuss your motivations for applying.
• Final Interview – A deeper dive into your skills and how you can contribute to our team.
• Job Offer – If all goes well, you'll receive a formal job offer to join our team!

We can't wait to see what you bring to the table, so if you're ready to embark on this exciting journey with us, apply today!