Chinese Bilingual Customer Service Representative

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Chinese Bilingual Customer Service Representative

Time zones: EST (UTC -5) , CST (UTC -6) , MST (UTC -7) , PST (UTC -8) , ART (UTC -3) , UTC -4 , UTC -4:30 , UTC -3 , UTC -2 , SBT (UTC +11) , GMT (UTC +0) , CET (UTC +1) , EET (UTC +2) , MSK (UTC +3) , AST (UTC -4) , FKST (UTC -3) , NST (UTC -3:30) , CEST (UTC +2) , BST (UTC +1) , JST (UTC +9) , CST (UTC +8) , WIB (UTC +7) , MMT (UTC +6:30) , BST (UTC +6) , NPT (UTC +5:45) , IST (UTC +5:30) , UZT (UTC +5) , IRDT (UTC +4:30) , GST (UTC +4) , LINT (UTC +14) , TOT (UTC +13) , CHAST (UTC +12:45) , LHST (UTC +10:30) , AEST (UTC +10) , ACST (UTC +9:30) , ACWST (UTC +8:45) , MART (UTC -9:30) , NUT (UTC -11)

We are looking for a dedicated, responsible, and out-of-the-box thinker. Able to multitask and support teams in different departments.  If you speak the following Language please feel free to submit your application.

  • Russian
  • Spanish
  • Chinese (mandarine/Cantonese All other languages are acceptable. Please note that you must be able to speak English fluently


Role Description
This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction and a positive customer experience. Qualifications:

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Experience in ensuring customer satisfaction and a positive customer experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Attention to detail and accurate data interpretation
  • High school diploma or equivalent; some college education preferred.
  • Ability to Work under pressure.
  • Strong diagnostic and decision-making skills.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively within a diverse team environment.
  • High level of professionalism and integrity.
  • Experience in handling incoming and outgoing calls.
  • Must be flexible with schedules.

Requirement:
Have a high-speed internet.
A good computer setting (6-8GB RAM, Windows 10 pro, Minimum of 128SSD and I3 or better)
Backup Power
Second Monitor Benefits: Full and Stable Remote position for a hard and passionate worker. 

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