Customer Repr. for Holiday Rental Company

Description

Do you have a passion for customer support and an interest in working for one of the world's best-known online rental platforms? Do you also dream of calling the Mediterranean ambience of Greece your home? Then don't hesitate to read on! Your responsibilities and impact as a Customer Representative will be:Provide friendly and efficient service to customersBe first point of contact to handle and resolve customer complaints/ queries Investigate, identify and escalate issues appropriatelyBeing proactiveCapturing data in the CRM systemImproving customer satisfactionAchieve high customer satisfaction with a focus on quality and results

Requirements

Skills, qualifications and interests you need to succeed in this role:A fluent command of the German language and a C1 level of the English languageExperience in a call center is a plusArticulate and communicativeBe a real team player and committed to your workEnthusiastic about intercultural communication and the expat lifestyleLiving in or willing to move to Greece for an international career and life experience

Offer

What’s in it for you?Working from home in Greece A full-time job, 40 hours a weekMo-So (5 day/ week);
9:00-00:00 Permanent contract after probation time Competitive salary + benefitsHealth insurancePaid training before the project startsMulticultural environmentA company that offers you not just a job, but a full experience abroad! Your Future Company:2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub.