Customer Service Agent mfx

Welcome to Borrow A Boat a company driven by a passion for bringing people the joy of boating experiences to waters worldwide. Our vision is to become global leaders in this endeavor setting the standard for accessible luxurious and sustainable boating experiences.

At Borrow A Boat we are more than just a company we are a community of boating enthusiasts dedicated to inspiring individuals to discover the beauty of the seas. The Boat Engine Ltd is the group entity overseeing Borrow A Boat Barqo and the recent formation of a new entity BAB GER GmbH which has expanded its inventory to over 60000 boats across more than 65 countries worldwide

With operations in London Amsterdam Berlin and Athens our Europeanbased platform covers all three key market segments in boat rental dayhires boating holidays and luxury crewed charters.

We are the next big thing in the nautical industry!

***Join Our Post Booking Team***

We are seeking passionate individuals to join our after sales post booking team dedicated to teamwork and delivering unparalleled services. As a member of our team you will have the opportunity to assist clients in transforming their boat holiday dreams into reality while building lasting relationships with customers from across the globe.

Tasks

• Act as our customers primary point of contact
• Deliver an outstanding customer experience
• Be a part of a highly motivated team that enjoys teamwork and delivering the best guidance to our customers
• Develop rapport with our customers in all interactions; offer solutions not excuses
• Assist our clients by turning their boat holiday dreams into a reality
• Channel feedback from your customers back to the product team to influence our product development
• Proactively improve processes for you and your team

Requirements

You are customerobsessed and find pride and joy in your work

• Expert in delivering effective solutions
• Engaging and personable; capable of bringing out the positive in any situation
• You are selfconfident selfdetermined and extremely proactive
• You are positive and teamoriented
• Fluent in Spanish or Italian or German and English speaking and writing. Any other language is a plus.
• Based in Athens Greece.

Benefits

• Growth Opportunities: Unlock your full potential with our supportive training and ample chance to grow and develop within the company
• Collaborative Team Culture: Join a supportive and diverse team that values collaboration creativity and an inclusive work environment.
• Performance Bonus: Be appreciated for your hard work and good performance through our employee recognition program rewards and high incentives.
• Hybrid and mobile work policy: You can enjoy the flexibility of working from home one day a week. Also you can take advantage of our 30day mobile work policy during the offseason allowing you to work from anywhere in the world.
• Exciting Company Events: Engage in fun and memorable company events teambuilding activities and social gatherings that bring our team closer together.
• And of course boat holiday discounts!

Dare to dream big challenge the status quo and become an integral part of our passionate mission to the way the world sets sail. Join us at Borrow A Boat.