Customer Service Representative

Exciting Opportunity for German-speaking Customer Service Representatives!

Hey there! Are you ready to kick-start your career with an amazing opportunity? We’re looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives for a well-known search engine. If you’re fluent in German and eager to embrace new challenges, this is the perfect role for you!

Role Description

As a Customer Service Representative, you’ll be the friendly voice on the other end of the line, helping users navigate their queries and providing top-notch support. Here’s what your day-to-day will look like:

• Responding to customer inquiries via phone, email, and chat.
• Providing accurate information and resolving issues promptly.
• Documenting interactions and updating customer records.
• Working closely with the team to ensure customer satisfaction.
• Participating in training sessions to stay updated on products and services.

Who We Are

At Patrique Mercier Recruitment, we're dedicated to connecting top talent with exciting career opportunities across various industries, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. With a small but passionate team of fewer than 10 employees, we pride ourselves on our supportive and inclusive culture. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and unparalleled opportunities for growth.

What We're Looking For

• Fluency in German (both written and spoken).
• Valid European Union passport or valid EU ID.
• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Basic computer skills.
• No prior experience needed – we provide full training!

What We Offer

• Fully paid relocation package (flight, transfer, and hotel).
• Ability to work from home in Greece if the position is remote.
• Comprehensive training program.
• Opportunities for career development and growth.
• Supportive and inclusive work environment.

Our Recruitment Process

We want to make sure this is the right fit for you, so our recruitment process is straightforward and transparent:

• Application Review: We’ll go through your application and get back to you if we think you’re a match.
• Initial Interview: A friendly chat to get to know you better.
• Language Assessment: We’ll test your German skills to ensure you can provide excellent customer service.
• Final Interview: A deeper dive into your experience and how you’ll fit into our team.
• Offer: If all goes well, we’ll extend a job offer and start planning your relocation!

If you’re excited about this opportunity and can’t wait to join our team, we’d love to hear from you. Apply now and let’s make amazing things happen together!