Customer Service Representative

Hey there! ?

Are you ready to kickstart your career in customer service? Do you have a knack for problem-solving and a passion for helping others? If you're a German speaker with a valid EU passport or ID, we have an amazing opportunity just for you! Join us as a Customer Service Representative (German-speaking) - Streaming Service and dive into the exciting world of customer service from the comfort of your home in beautiful Greece! ?

Role Description:

As a Customer Service Representative, your mission will be to deliver top-notch support to our customers who use a popular streaming service. Your daily duties will include:

• Answering customer queries via phone, email, and chat
• Assisting customers with account issues, billing inquiries, and troubleshooting
• Providing information about streaming content and services
• Ensuring customer satisfaction by resolving issues in a timely and efficient manner
• Escalating complex issues to higher-level support when necessary

About Us:

At Patrique Mercier Recruitment, we're all about connecting talented individuals with fantastic career opportunities across Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support. We operate in diverse sectors such as aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. Our values are centered around integrity, excellence, and fostering a supportive and inclusive work culture.

Requirements:

• Fluent in German (written and spoken)
• Valid European Union passport or valid EU ID
• Strong communication and interpersonal skills
• Basic computer literacy
• Enthusiastic and eager to learn

What We Offer:

• Fully paid relocation package (flight, transfer, and hotel)
• Fully paid training to get you up to speed
• The flexibility to work from home in Greece if the position is remote
• Competitive salary
• Career development opportunities
• A supportive and inclusive work environment

Recruitment Process:

• Application: Submit your application via the application form.
• Initial Screening: We'll review your application and qualifications.
• Interview: If shortlisted, you'll be invited for an interview to assess your fit for the role.
• Offer: Successful candidates will receive a job offer and details about the next steps.

Ready to embark on this exciting journey with us? Apply now and become a part of the Patrique Mercier Recruitment family! We can't wait to meet you! ?