Customer Service Representative

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Service Representative

Join Our Team as a Customer Service Representative (German-speaking) - Global Retailer!

Are you ready to kickstart your career with a bang? We're on the lookout for enthusiastic German-speaking individuals to join our team as Customer Service Representatives for a global retailer. No experience? No problem! We offer fully paid training to set you up for success. Plus, you can work remotely from the beautiful city of Athens, Greece, with a fully paid relocation package included!

Role Description

As a Customer Service Representative, you'll be the friendly voice on the other end of the line, helping customers from around the world with their inquiries and issues. Your daily duties will include:

  • Responding to customer queries via phone, email, and chat
  • Providing product information and assistance
  • Troubleshooting and resolving customer issues
  • Maintaining accurate records of customer interactions
  • Collaborating with team members to ensure top-notch customer service

About Us

At Patrique Mercier Recruitment, we're all about connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and understanding. We operate in various sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. Our values revolve around integrity, innovation, and inclusivity, creating a supportive and vibrant work culture.

Requirements

  • Fluency in German and English
  • Valid European Union passport or valid EU ID
  • Excellent communication skills
  • Basic computer skills
  • Willingness to relocate to Athens, Greece (if not already residing there)

What We Offer

  • Fully paid relocation package (flight, transfer, and hotel)
  • Fully paid training program
  • Ability to work from home in Greece
  • Competitive salary
  • Opportunities for career development and growth
  • Supportive and inclusive work environment

Recruitment Process

  • New: Submit your application form
  • Screening: We'll review your application and get in touch
  • Interview: Virtual interview to get to know you better
  • Offer: If successful, you'll receive a job offer from us!
  • Onboarding: Comprehensive training program to get you started

Ready to embark on this exciting journey? We can't wait to hear from you!

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