Customer Service Representative German Speaker

icon building Company : Toptalent
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Service Representative German Speaker

WORK MODE

  • Remote/work from home from anywhere in Greece (onsite in Athens available as well)


DUTIES AND RESPONSIBILITIES

  • Handle all incoming contacts from customers through various channels (phone email and chat)
  • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
  • Act as a key focal point for our leading partners by answering basic questions and general enquiries cancellations and amendments
  • Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
  • Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners

REQUIREMENTS

  • Native/fluent in German both oral and written. Fluent in English (at least B2 level)
  • Previous work experience in customer service/support roles
  • Car rental experience is preferable
  • Hospitality experience
  • Passionate about customers and customer service
  • Problemsolving skills
  • Upbeat and positive attitude
  • Ability to identify apply and explain your product and/or service expertise with clarity

OFFER

  • Excellent remuneration package based on experience skills and performance
  • 14 salaries
  • Private health and life insurance
  • 8 hours shifts 5 times per week covering hours from 9 AM to 7.30 PM Monday Sunday
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • 25 days annual leave per year

To apply for this position and to explore many other exciting opportunities visit and apply through our career page:

  • The position is for car rental representative
  • x14 base salary 500 euro sign on bonus
  • NO RELOCATION SUPPORT
  • Start Date: 24th May

Remote Work :

No

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