Czech & English - Customer Service Representative

Czech & English - Customer Service Representative

We are currently seeking a dynamic and highly motivated individual to join our team as a Czech & English Customer Service Representative. This is a remote position based in Athens, and you will be responsible for providing excellent customer service to our diverse clientele in the aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors.

Role Description

In your role as a Customer Service Representative, you will be the first point of contact for our customers. Your daily duties will include handling customer inquiries via phone, email, and live chat, resolving issues in a timely and efficient manner, and maintaining customer satisfaction. You will also be tasked with documenting customer interactions and working closely with our team to improve our overall service delivery.

About Patrique Mercier Recruitment

At Patrique Mercier Recruitment, we are dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support. We operate in various sectors, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy. Despite being a small team of less than 10, we've carved out a niche for ourselves in the consulting industry.

Requirements

• Fluent in both Czech and English
• Excellent communication and interpersonal skills
• Ability to work remotely and independently
• Problem-solving skills and a customer-oriented approach
• Valid European Union passport
• No prior experience necessary

What We Offer

• Competitive salary range
• Fully paid relocation package, including flight, transfer, and hotel
• Fully paid training
• Opportunity to work from home
• Exciting development opportunities in a wide range of industries

Recruitment Process

• New: Upon receipt of your application, our team will carefully review your qualifications.
• Screening: If your skills and experience match our needs, we'll contact you for an initial screening interview.

Ready for the next step in your career? We encourage you to apply via the application form. We look forward to connecting with you and exploring how we can create a brighter future together.