Czech speaking customer service agent for Apple

Hey there! Are you a Czech speaker with a knack for providing top-notch customer service? Do you have a soft spot for all things Apple? We have a fantastic opportunity for you to join us as a Czech Speaking Customer Service Agent for Apple, right from the comfort of your home!

Role Description

As a customer service agent, you'll be the first point of contact for our customers, handling inquiries and solving problems with flair and professionalism. You'll spend your day chatting with customers, helping them navigate their Apple devices, and ensuring they have a positive experience. It's a role that requires a mix of tech savvy, problem-solving skills, and a passion for helping people. And the best part? You can do it all in your pajamas if you want!

About Us

We are a remote-friendly company operating in the customer service industry. We believe in exceptional service, and we take pride in the fact that we represent Apple, a company known for its innovation and design. We value diversity, inclusion, and a culture of learning and development. Our sector is fast-paced and evolving, and we love that about it!

Requirements

• Fluency in Czech and English
• Experience in customer support (bonus points if it’s in the tech industry)
• A friendly and positive attitude
• Strong problem-solving skills
• Availability to work in shifts

What We Offer

• A competitive salary
• A comprehensive benefits package
• The chance to work from home
• Opportunities for professional development and growth
• The pleasure of working on behalf of a world-class brand

Recruitment Process

We have a simple and straightforward recruitment process that includes the following stages:

• New: Once you apply, we will review your application and CV
• Screening: If your application catches our eye, we’ll have a quick call to get to know you better
• Qualified: If the call goes well, we'll invite you to complete a short task to showcase your skills
• Interview: The final stage is a more in-depth interview where we'll discuss your task and explore potential fit

We're excited to hear from you! Apply today and let's embark on this exciting journey together. Remember, this position is remote, so you can join us from anywhere - even if you're lounging at home in beautiful Athens!