Czech speaking customer service specialist for Mercedes

Hey there, future star! Are you a Czech speaker with a passion for customer service? Do you love cars, especially those of the Mercedes brand? If so, we've got an amazing opportunity for you! We're looking for a Czech-speaking customer service specialist to join our team - remotely!

Role Description

As our Czech-speaking customer service specialist for Mercedes, you'll be the frontline in providing top-notch customer service to our Czech-speaking clients. Your day-to-day duties will include handling customer queries over the phone and via email, providing information about our products, and resolving any issues that might arise. We'll rely on you to uphold the Mercedes brand's reputation for exceptional service, no matter the situation.

Company Description

We're an industry leader in customer service, providing top-quality support for some of the most prestigious brands worldwide. We're all about respect, integrity, and commitment to excellence. Our company culture is collaborative and supportive, with a strong focus on continuous learning and growth. Plus, we're big on flexibility and work-life balance - hence the remote job!

Requirements

• Fluent in Czech (both written and spoken)
• Experience in customer service, ideally in the automotive industry
• Excellent communication and problem-solving skills
• Proactive, positive attitude and the ability to remain calm under pressure
• Comfortable working remotely and tech-savvy enough to use various digital platforms

What We Offer

• A competitive salary range that reflects your skills and experience
• Comprehensive benefits package, including health insurance and paid time off
• Professional and personal development opportunities, with the chance to grow within the company
• The chance to represent a prestigious brand like Mercedes
• The flexibility of remote work, so you can work from the comfort of your home

Recruitment Process

• New: Once you've applied, we'll review your application
• Screening: If your profile fits the bill, we'll arrange a phone call to get to know you better
• Qualified: If everything goes well, we'll delve deeper into your skills and experiences in a more detailed interview
• Interview: The final stage is a formal interview with the hiring manager. If you impress us here, the job's yours!

Excited? We sure are! We can't wait to hear from you. To apply, just fill out the application form. Can't wait to meet our new Czech speaking customer service specialist for Mercedes!