DANISH CUSTOMER SUPPORT REPRESENTATIVE FOR ZALANDO

Role Description

We're currently seeking a Danish Customer Support Representative for Zalando to join our team remotely from Athens. In this entry-level role, you'll be the first point of contact for customers, assisting with any queries, issues or feedback they may have. Your daily duties will include handling customer inquiries via phone, email, and chat, ensuring that their needs are met with the highest level of professionalism and efficiency. You will also be responsible for maintaining customer information and recording all interactions accurately.

Company Description

At Patrique Mercier Recruitment, we are dedicated to connecting top talent with exciting career opportunities across Europe. We operate in various sectors, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy. Despite being a small team of less than 10, we have a big mission - to bridge the gap between skilled professionals and thriving industries, offering comprehensive support throughout the entire process.

Requirements

• A valid European Union passport
• Fluency in Danish
• Strong communication and interpersonal skills
• Ability to work remotely and independently
• Basic computer skills
• High level of professionalism and customer service skills

What We Offer

• Competitive salary range
• Fully paid relocation package including flight, transfer and hotel
• Work-from-home opportunity
• Fully paid training to ensure you are equipped with the necessary skills
• Opportunities for career advancement in a range of industries

Recruitment Process

• New: Upon receiving your application, our team will review your qualifications and experience.
• Screening: Shortlisted candidates will be contacted for an initial interview, which can be conducted remotely.
• Final Stage: Successful candidates from the screening stage will be invited for a final interview, after which the job offer will be extended.

We encourage all eligible candidates to apply through the application form. We look forward to connecting you with this fantastic opportunity in the dynamic and rewarding world of customer service!