Danish speaking customer service agent for Western union

Hej venner! We're on the hunt for a Danish Speaking Customer Service Agent for Western Union. This is your chance to be a part of an exciting and fun-loving team that's changing the game in the customer service industry. And the best part? This is a remote job. Yes, that's right. You can work from the comfort of your own home, or from a sunny beach in Greece, if you prefer!

Role Description

As a customer service agent, your daily duties will be to manage customer enquiries, resolve complaints, and provide helpful information to our customers. You'll also assist with customer transactions and maintain customer accounts. The work specifics require a good understanding of Western Union services and a friendly, empathetic attitude towards customers. You are expected to uphold our commitment to excellent customer service and make our customers feel valued at all times.

Company Description

Western Union is a global leader in cross-border, cross-currency money movement. Our mission is to connect people across the globe and provide them with quick and reliable financial services. Our culture is all about collaboration, innovation and integrity. We believe in making a difference in people's lives and we hope to continue making a positive impact on the world.

Requirements

• Fluency in Danish
• Experience in customer service
• Strong communication and problem-solving skills
• Ability to work remotely and manage your own time effectively
• Experience in the financial sector is a plus but not essential

What We Offer

• Competitive salary range
• Excellent training and development opportunities
• Flexible working hours
• Company-provided equipment
• Health insurance
• Work in a supportive, inclusive culture with values that you can believe in

Recruitment Process

• New: After you've hit the 'Apply' button, your application will be reviewed
• Screening: If your application catches our eye, our recruitment team will reach out to you for a chat
• Qualified: If you're qualified, we'll arrange for a deeper dive into your skills and experience
• Interview: The final stage! This is where you'll meet the team and we'll see if we're a match

So, what are you waiting for? If you're up for this exciting opportunity, don't hesitate to apply. We can't wait to meet you!