Danish speaking customer service specialist for Samsung

Hej, fantastiske mennesker! We're on the hunt for a Danish speaking customer service specialist to join our Samsung family. If you're a tech enthusiast, love helping people, and have a knack for customer service, we want to hear from you!

Role Description

As a Danish speaking customer service specialist, you'll be the frontline hero for our customers, answering their queries and solving their problems. The role involves helping our customers over the phone, email, or chat, providing product information, and troubleshooting any issues they may have. The best part? You can do all of this from the comfort of your own home, as this is a remote job!

About Us

We are Samsung, a multinational conglomerate with a diverse portfolio and a global presence. We believe in innovation, creativity, and pushing the boundaries of what's possible. We value our employees, and we strive to create a work environment that is inclusive, supportive, and fun. As a part of our team, you can expect to be challenged, inspired, and appreciated.

Requirements

• Fluent in Danish and English
• Previous customer service experience
• Excellent communication skills
• Ability to troubleshoot and solve problems effectively
• Basic understanding of tech products, particularly Samsung products

What We Offer

• A competitive salary
• Opportunity to work from home
• Comprehensive training and development programs
• Great benefits package, including health insurance and paid time off
• Chance to work for a global tech leader with numerous growth opportunities

Recruitment Process

We aim to keep our recruitment process as straightforward as possible:

• New: Once you apply, your application will be reviewed by our recruitment team.
• Screening: If your application meets our criteria, we will contact you for an initial phone screen.
• Qualified: After the phone screen, selected candidates will be invited for a more in-depth interview.
• Offer: If everything goes well, you will receive a job offer from us!

We encourage you to fill out the application form thoroughly and enthusiastically! Don't worry if you don't have all the skills and experience listed in the requirements, we value potential and attitude as much as experience. So, if you're passionate about customer service and tech, we would love to hear from you!