Dutch speaking customer service specialist for Mercedes

Hey there! Yes, you, the one who has been dreaming about blending your love for cars, customer service, and the Dutch language into one amazing job. We've got a rare opportunity for you to join us as a Dutch speaking customer service specialist for Mercedes! And the best part? It's a remote job! So, you could be chilling in your favorite pajamas while making a customer's day brighter. Sounds exciting, right?

Role Description

As a Dutch speaking customer service specialist for Mercedes, your daily duty will be to provide top-notch customer service to our Dutch speaking clients. You'll be attending to customer queries, handling complaints, and providing information about our products and services. But don't worry, it’s not just about answering calls. You'll also be analyzing customer needs and helping them find the best Mercedes to fit their lifestyle. When you are not helping customers, you'll be working on improving our customer service strategies and procedures.

Company Description

We are Mercedes, a brand recognized all over the world for our luxury cars, buses, and trucks. We believe in The Best or Nothing and that's exactly what we strive for in everything we do. We are in the customer service industry, yes, but we like to think of ourselves as more than that. We are the connection between people and their dream cars. We value innovation, quality, and most importantly, our customers.

Requirements

• Proficiency in Dutch language.
• Previous experience in customer service is an advantage.
• Strong problem-solving skills.
• Ability to work remotely.

What We Offer

• A competitive salary range that matches your skills and experience.
• Flexible work hours for a perfect work-life balance.
• Opportunity to learn and grow in a multinational company.
• Generous benefits package, including health insurance and paid time off.

Recruitment Process

We like to keep our recruitment process simple and straightforward:

• New – We receive and review your application.
• Screening – We check if you meet the requirements.
• Qualified – If you do, congratulations, you move to the next stage!
• Interview – We have a chat, get to know you better, and discuss the role further.

If this sounds like the job you've been waiting for, don't hesitate! Apply via our application form and let's embark on this exciting journey together!