Estonian speaking customer service specialist for PMI

Hey there! We’re PMI and we’re on the hunt for an Estonian-speaking Customer Service Specialist to join our remote team. We're all about creating an awesome customer experience and we need your language skills and customer service prowess to help us do just that!

Role Description
As our Customer Service Specialist, you'll be the first point of contact for our Estonian-speaking customers. You'll handle their queries and concerns via email or phone, help them navigate our website, resolve issues, and ensure they have a smooth and positive experience with our services. You'll also have the opportunity to coordinate with our other teams, helping to improve our overall customer service process. Remember, your voice will be the one our customers associate with PMI, so your role is super important!

Company Description
PMI is all about customer service. We're in the business of ensuring our clients have the best experience possible. We believe in clear communication, respect for each other and our customers, and a positive attitude always. We’re a remote-friendly company, so you can work from anywhere, though we're based in Athens. Despite the distance, we're a tight-knit bunch and we value each of our team members.

Requirements

• Fluent in Estonian.
• Proven customer service experience.
• Excellent communication skills.
• Positive and patient attitude.
• Comfortable working remotely.
• Ability to work in a team and coordinate with other departments.

What We Offer

• Competitive salary range.
• Flexible working hours and work-from-home options.
• Great opportunities for personal and professional growth.
• A supportive and friendly work environment.
• Training and development programs.

Recruitment Process

• New: Just apply! We can’t wait to see your application.
• Screening: We’ll review your application and get in touch if we want to learn more about you.
• Qualified: If you make the cut, we'll have a more in-depth discussion about your skills and experience.
• Interview: The final stage! You'll have an interview with our team. Don't worry, we're friendly!

So, if you’re ready to take on a new challenge, speak Estonian, and can deliver amazing customer service, we want to hear from you! Please apply via the application form.