German Customer Service

Role Description

As a German Customer Service representative, you will be the primary point of contact for our German-speaking customers. Your duties will include responding to customer queries via phone, email, and live chat, assisting with order placement, resolving issues, and providing product information. You will be required to maintain a high level of product knowledge to ensure our customers receive accurate and up-to-date information. Working remotely, you will communicate with your team to ensure customer satisfaction and create an excellent customer experience.

Company Description

Patrique Mercier Recruitment is a premiere recruitment firm that focuses on connecting top talent with excellent career opportunities across various industries such as aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy. With fewer than 10 employees, we offer a tight-knit community where your contributions will be recognized and valued. Our mission is to bridge the gap between skilled professionals and thriving industries, while providing comprehensive support to both parties.

Requirements

• Fluency in German (written and spoken)
• Excellent communication and interpersonal skills
• Ability to work independently in a remote setting
• Valid European Union passport
• No previous experience required

What We Offer

• A competitive salary range
• Full relocation package, including flight, transfer, and hotel expenses
• Work from home opportunity
• Fully paid training to equip you with the necessary skills for success
• Potential growth opportunities within the company

Recruitment Process

• Screening: Our recruitment team will review your application
• Initial Interview: If successful, the next step will be an initial interview where we will assess your skills and suitability for the role
• Final Interview: The final step of the process will be a second interview with the Hiring Manager

We encourage interested applicants to submit their application form. We look forward to connecting with you and exploring potential synergies.