German Speaking Customer Service for High-End Coffee Machines

German Speaking Customer Service for High-End Coffee Machines

Role Description

We are seeking a dedicated and enthusiastic individual to join our team as a German Speaking Customer Service Representative for High-End Coffee Machines. In this role, you will be responsible for managing customer inquiries, providing exceptional service, and ensuring customer satisfaction. Your daily duties will include handling customer calls, responding to emails, troubleshooting technical issues, and providing product information and assistance. This position offers the flexibility to work from home in Greece, making it ideal for those who value a remote working environment.

Company Description

At Patrique Mercier Recruitment, we are dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and unparalleled service. We operate in a variety of sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. Our values are rooted in integrity, excellence, and a commitment to fostering professional growth.

Requirements

• Valid European Union passport or valid EU ID.
• Proficiency in German language (both written and spoken).
• Strong communication and interpersonal skills.
• Basic computer skills and familiarity with customer service software.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new processes and technologies.

What We Offer

• Fully paid relocation package (including flight, transfer, and hotel).
• Entry-level position with no prior experience required.
• Comprehensive, fully paid training program.
• Opportunity to work from home in Greece if the position is remote.
• Competitive salary package.
• Professional development and growth opportunities within the company.
• Supportive and inclusive work environment.

Recruitment Process

• Application Review: Our team will review all submitted applications to ensure they meet the basic requirements.
• Screening: Shortlisted candidates will be contacted for an initial screening interview to assess their suitability for the role.
• Final Interview: Successful candidates from the screening stage will be invited for a final interview with our hiring manager.
• Offer: Candidates who pass the final interview will receive a formal job offer.

We encourage all qualified candidates to apply via the application form. Join us at Patrique Mercier Recruitment and embark on a rewarding career journey.