Icelandic speaking technical support agent for Google

Role Description

We are currently seeking a dedicated and experienced Icelandic speaking technical support agent for Google. This is an exciting opportunity for someone who enjoys problem-solving and working in a fast-paced environment. On a daily basis, you will provide technical support to users, troubleshoot software and hardware issues, and assist customers with their queries. Your role will also involve maintaining a high level of customer service, and staying up-to-date with Google's latest products and services.

Company Description

Google is a multinational technology company that specializes in Internet-related services and products. We are known for our innovative solutions and commitment to improving the lives of our users worldwide. Our culture is one of continuous learning and growth, where every employee has the opportunity to make an impact. As a global leader in the tech industry, Google prides itself on its diverse and inclusive workforce and values every individual's contribution.

Requirements

• Fluent in Icelandic and English
• Proven experience in a technical support role
• Strong knowledge of Google's products and services
• Excellent problem-solving abilities
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills

What We Offer

• A competitive salary range commensurate with experience
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Continuous learning and development opportunities
• A culture of innovation and continuous improvement

Recruitment Process

The recruitment process for this role is structured in several stages:

• New: At this stage, we receive and review applications
• Screening: Shortlisted candidates will be contacted for an initial discussion about the role and their experience
• Qualified: Candidates who successfully pass the screening stage will be asked to complete a technical assessment
• Interview: The final stage involves a formal interview with the hiring manager and possibly other team members

We encourage all interested candidates to apply via the application form. Please note that this role is based in Athens and is not a remote job.