Role Description:
Are you ready to embark on an exciting career journey with us? We are looking for enthusiastic Slovak speaking Customer Support Representatives for our Transportation Services team. In this role, you will be responsible for:
- Providing exceptional customer support via phone, email, and chat.
- Assisting customers with their inquiries and resolving any issues related to transportation services.
- Collaborating with internal teams to ensure a seamless customer experience.
- Documenting customer interactions and updating records in our CRM system.
- Maintaining a high level of product knowledge to assist customers effectively.
Company Description:
At Patrique Mercier Recruitment, we're dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and understanding. We pride ourselves on our values of integrity, excellence, and innovation. Our company operates across a variety of sectors, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial services, insurance, and energy.
Requirements:
- Valid European Union passport or valid EU ID.
- Fluent in Slovak (both written and spoken).
- Basic computer skills and the ability to navigate multiple systems.
- Strong communication and problem-solving skills.
- Enthusiasm for providing excellent customer service.
What We Offer:
- Competitive salary with 2 extra salaries per year.
- Fully paid relocation package (flight, transfer, and hotel).
- Fully paid training to set you up for success.
- The ability to work from home in Greece if the position is remote.
- Opportunities for career development and progression.
Recruitment Process:
- Application: Submit your application through our online form.
- Screening: Our team will review your application and reach out to qualified candidates.
- Interview: Participate in a virtual interview to discuss your qualifications and the role in more detail.
- Offer: Successful candidates will receive a formal job offer to join our team.
Ready to take the next step in your career? We encourage you to apply and join our dynamic team at Patrique Mercier Recruitment!