Spanish speaking Customer Service Advocates for JTI

Join Our Team as a Spanish Speaking Customer Service Advocate for JTI in Athens!

Are you passionate about delivering exceptional customer service? Do you have a knack for solving problems and assisting customers with their needs? If so, we want you to be a part of our vibrant team at Patrique Mercier Recruitment! We're on the hunt for enthusiastic individuals to join us in Athens and embark on an exciting career journey with JTI.

Role Description

As a Spanish Speaking Customer Service Advocate for JTI, your primary responsibility will be to provide top-notch customer support. Your daily duties will include:

• Handling inbound customer inquiries via phone, email, and chat
• Resolving customer issues and providing solutions in a timely manner
• Documenting customer interactions and maintaining accurate records
• Collaborating with team members to improve customer satisfaction
• Participating in training sessions to stay updated on product and service knowledge

Company Description

At Patrique Mercier Recruitment, we're dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and unparalleled service. We value integrity, excellence, and a commitment to fostering a supportive and inclusive work environment. We operate across various sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy.

Requirements

• Valid European Union passport or valid EU ID
• Fluency in Spanish (written and spoken)
• Good command of English
• Strong communication and interpersonal skills
• Ability to work in Athens (no remote position available)
• Eagerness to learn and adapt

What We Offer

• Competitive salary with two extra salaries per year
• Fully paid relocation package (flight, transfer, and hotel)
• Fully paid training to help you succeed in your role
• Supportive and inclusive work environment
• Career development opportunities

Recruitment Process

• New: Submission of application
• Screening: Initial screening and shortlisting of candidates
• Interview: In-depth interview to assess skills and fit
• Offer: Job offer extended to the successful candidate

If you are ready to take the next step in your career and join a company that truly values its employees, we encourage you to apply today!