Reservations Assistant - Fast Hire

We are looking for an energetic Reservations Assistant to join our vibrant team at MTS GLOBE CYPRUS LTD in λάρνακα.
Growing your career as a Full Time Reservations Assistant is a terrific opportunity to develop exceptional skills.
If you are strong in critical thinking, project management and have the right initiative for the job, then apply for the position of Reservations Assistant at MTS GLOBE CYPRUS LTD today!

Job Title:   Reservations Assistant

Code: MTS-RES2023

Location: Larnaca

Department: Operations

Reporting line: Head of Reservations

The position:

MTS GLOBE CYPRUS LTD is seeking to recruit dynamic and motivated individuals in their reservations department.

About us:

MTS Globe Group was founded in 1967 and is today the largest privately owned incoming/DMC and Hotel Trading company in Europe operating 65 destinations in 20 countries.

We specialise in providing the B2B Tourism community customised and flexible solutions to enable sustainable growth in this ever-changing industry as a reliable partner around the world.

The in-house developed state-of-the-art technology enables us to cover a complete range of service options for our customers – tour operators, travel agencies, online distributors – and hotel partners at efficient cost levels by catering to the different business models.

Our company culture is characterised by its commitment and dedication to differentiate through personal service, continuous innovation, know-how and passion.

The role - Principal Responsibilities:

• Update the inhouse system with reservations for hotel bookings, transfers, and excursions
• Manage incoming calls and ensure that all queries are handled promptly and efficiently
• Organize transfer vehicles for our clients with our local providers
• Liaise with hoteliers when needed to negotiate overbookings and relocations
• Co-ordinate changes, availability, and related matters with partners
• Handle any client complaints in a timely and effective manner ensuring an amicable solution
• Offer support to the Airport teams and resort representatives
• Perform other related duties as required

Essential Skills, Competencies & Qualities:

• Ability to manage multiple tasks and work to specific guidelines
• Good organization, time management and problem-solving skills
• Professional telephone manner
• Trustworthy, honest, and committed and able to work under pressure
• Ability to work effectively alone and as part of a team

Experience in a similar role within the travel & tourism industry shall be considered as an advantage.

Qualifications:

• Minimum of a High school diploma is required, any further education particularly in tourism would be considered an advantage
• Proficient computer user with good literacy skills and experience of using Microsoft office, reservation systems etc.
• Excellent command of the English language (both verbal and written) Other languages are considered an advantage

Remuneration:

A competitive remuneration package will be offered to the successful applicant based on his/her qualifications and experience.

General:

Candidates should send their applications to Εμφάνιση διεύθυνσης email στο ergodotisi.com no later than 6th February 2023.

All applications must include the candidate’s CV in Word or PDF format.

Applications should clearly state the Code of the position they are applying for as well as their name and surname under the “Subject” of the e-mail.

Applications not following the above format shall not be considered

Only shortlisted candidates will be contacted

Benefits of working as a Reservations Assistant in λάρνακα:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary