Service Manager

VACANCY

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team at Louis Paphos Breeze as the Service Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Lead the service team, provide guidance, training, and support to maintain exceptional service standards.
• Oversee the restaurants and the bars operation, ensuring impeccable service delivery.
• Ensure compliance with health and safety regulations and uphold sanitation standards throughout F&B outlets.
• Resolve any issues or complaints that guests may have, as well as any issues that arise within the department.
• Collaborate with other departments in the hotel to ensure that guests have a seamless experience.
• Report to the hotel management on departmental performance and guest feedback.
• Comply with all company-related service standards and operating procedures.

Qualifications & Experience:

• A minimum of 3 years’ experience in a similar position. 
• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Pleasant personality with excellent communication and managerial skills, team player with strong problem-solving abilities.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Proficiency in using point-of-sale (POS) systems and bar management software.
• Exceptional guest service mindset and a passion for delivering memorable experiences.
• EU Nationality or eligibility to work within the EU.

Applications:

Interested applicants are kindly requested to submit their Curriculum Vitae, with subject title of position, to the e-mail address: , no later than 14th of June 2024.

***All applications will be treated in strict confidence***