Service Technician

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Job Description - Service Technician

Manpower, on behalf of Kärcher, a worldwide leader of cleaning solutions with around 15.330 employees in 80 countries and innovative products for professional and domestic customers, is looking for a Service Technician. Kärcher has established a renowned reputation for fostering an innovative culture, evidenced by their remarkable record of launching more than 90% of their products in the past five years. The driving force behind their achievements is undoubtedly their workforce – a team characterized by their expertise, unwavering determination, creative concepts, and loyalty to the company's mission. 100% of employees in Greece believe that Kärcher is an environmentally responsible company, 97% mentioned that they are proud to tell others that they work for this company and 92% feel encouraged to come up with new and better ways of doing things.

We are the Kärchers - Wanna WOW with Us?
Together towards a clean world

📌 Location: Patras, Greece
📍 Working Model: On-Site
🖋️You will be reporting to: After sales & Service Director
Duties/Responsibilities:
Perform in-house and on-site repairs and maintenance of machines and through his technical expertise provide all the after sales support that customer expects from the brand. More Specifically He/She:

  • Perform in-house and on-site repairs.
  • Perform in-house and on-site scheduled maintenance of machines.
  • Handle repairs under warranty.
  • Installation and customer training of new machines.
  • Handle technical complains of customers when on-site up to his level.
  • Support Sales Dpt. on technical issues.
  • Maintain demo fleet in operational status.
  • When on site, identifying customer needs and offer solutions by the cross selling of accessories, cleaning agents and other services available (Service Contracts, Replacement machines, Renting machines etc.).
  • Perform technical updates to machines (Service Bulletins).
  • Reports everything through company’s CRM.
  • Participate in technical trainings available.
  • Follow the company’s procedures.

Requirements

  • Technical degree (Electrical/Electronic, Mechanical, Automation etc.)
  • At least 2-3 years hands-on experience on machine repairs and maintenance.
  • Written and verbal knowledge of English.
  • PC literacy (windows, email, office).
  • Driving license.
  • Easy on communication, sociable, multitasking, self-motivated and basic selling skills.

Benefits

💰Competitive Salary
🏥Medical Insurance
💸Commissions
📈Bonuses


#Empoweringtalent
#WebelieveinTalent #ManpowerGroupGreece

ManpowerGroup
Greece was founded in 1998. Our innovative workforce solutions and services are offered through the network of 3 offices in Athens, Thessaloniki and Cyprus. We source, assess, develop and manage talent across a wide range of skills and industries. Certified by the international quality standard ISO 9001: 2015 in the fields of sourcing, recruiting and temporary staffing solutions. Visit and learn more about ManpowerGroup Greece:

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