Spanish speaking Customer Support for Canon

Are you familiar with digital cameras, printers & photocopiers? Join our Canon tech-support team!

Would you like to get an in-depth experience in the world of  photography and  imaging ?  Teleperformance Greece collaborates with  Canon,  the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for  printers ,  photocopiers, digital cameras & other imaging products to  Spanish   speaking customers.

We equip successful candidates with a  complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

What you will bring:

• Strong written and verbal skills in  Spanish
• Good communication skills in English
• Tech savviness
• Solution driven out of the box thinking
• An empathetic soul with the communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.