Trainee Assistant Store Supervisor

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.

At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!

Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.

The role:

We are currently looking for a talented Trainee Assistant Store Supervisor in Larnaca. The successful candidate will provide quality customer service and support to subscribers and prospective clients. Furthermore, support the day to day jobs within the shop under the supervision and direction of the Store Supervisor.

Your Responsibilities:

• Training new employees
• Developing training materials and conducting training sessions and workshops
• Establishing business knowledge and awareness of shared company goals
• Monitoring both individual and team job performance metrics
• Providing staff with Sales guidance and assistance
• Relaying productivity concerns to the Supervisor
• Preparing job descriptions and work schedules
• Assisting with other administrative tasks, when required
• Lead the team to achieve pre-established objectives. Reach sales targets
• Follow-up representatives’ results by taking appropriate corrective action
• Maintain POS premises and assets
• Take immediate action on urgent needs of all shops in area for smooth operation of shops and consistent service to external customers
• Assist in developing and implementing POS sales strategy
• Follow up difficult cases and insure their resolution in the most efficient manner
• Ensure appropriate preventive and corrective action to maintain standards of quality and subscriber or prospective client satisfaction
• Maintain stock levels according to company’s policy
• Take corrective actions for cash shortages/surplus

Our proposition:

• Competitive remuneration package
• Stimulating monthly bonus
• 13th salary
• Attractive benefits with comprehensive medical and life insurances and provident fund
• Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 120 euros
• Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector

Your Profile:

• At least 1 year of experience in Retail sales environment
• University Degree or College Diploma (Business Management, Marketing, Social or Economic studies) will be considered as an advantage
• Proven previous work experience as a team leader or Supervisor will be considered as an advantage
• Exceptional leadership potential with the ability to work well with others in a motivational manner
• Fluent written and spoken Greek and English.
• Basic knowledge of GSM technology and services

Interested to join a team of passionate professionals? Apply now! Send your CV to stating the job title in the subject line.