utch speaking remote Technical Support Agent to Greece

Job Opportunity: Dutch Speaking Remote Technical Support Agent to Greece

Role Description

We are seeking a Dutch Speaking Remote Technical Support Agent to join our team in Athens. This entry-level position requires no prior experience, and you will receive fully paid training to excel in your role. As a Technical Support Agent, you will be responsible for assisting customers with technical inquiries, troubleshooting issues, and providing exceptional customer service. Daily duties include addressing customer concerns via phone, email, and chat, documenting interactions, and escalating complex issues to higher-level support when necessary. You will be expected to deliver timely and accurate solutions while maintaining a high level of professionalism.

Company Description

At Patrique Mercier Recruitment, we are dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and unmatched service. We operate in various sectors, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. We pride ourselves on our values of integrity, excellence, and continuous improvement, fostering a culture of collaboration and innovation.

Requirements

• Valid European Union passport or valid EU ID.
• Proficiency in Dutch and English languages.
• Excellent communication and problem-solving skills.
• Ability to work independently and remotely from Greece.
• Basic technical knowledge is an advantage but not required.

What We Offer

• Fully paid relocation package (flight, transfer, and hotel).
• Fully paid training to ensure your success in the role.
• Ability to work from home in Greece if the position is remote.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.

Description of the Recruitment Process

• Initial Application Review: Our recruitment team will review all applications to shortlist candidates who meet the job requirements.
• Screening: Shortlisted candidates will be contacted for a screening call to discuss their qualifications and interest in the role.
• Interview: Selected candidates will be invited to a formal interview to further assess their fit for the position.
• Final Decision: Successful candidates will receive a job offer and details about the onboarding process.

We encourage all qualified candidates to apply via the application form provided. Join us at Patrique Mercier Recruitment and embark on a rewarding career in customer service.