Customer Care for Retail

About the Role:

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as Customer Care will be:

• Give guidance about home appliance machines 
• Handle calls and emails about product problems, complaints, refunds, warranty registrations etc.
• Use other tools such as chat and social media
• Webshop and retailers support
• Troubleshooting
• Ability to work in fast-paced environment 

Skills, qualifications and interests you need to succeed in this role:

• A native level of Swedish and a good level of English
• Good adaptation skills & flexibility
• Willingness to learn new tools and programs
• Ensuring high customer satisfaction and a quality-focused service
• Strong verbal and written communication skills utilizing active listening
• Excitement about intercultural communication and the expatriate lifestyle

What’s in it for you?

• A full-time job, 40 hours a week
• Schedule: Monday - Sunday fixed shift between 9:00-19:00
• Competetive salary with 2 extra salaries per year + performance-related bonus
• A complete relocation package including:
  • Flight ticket to Chania
  • Taxi to the accommondation
  • Hotel accommodation for 2 weeks
• Assistance in finding a flat 
• A Quality Certified Management Company
• A Multicultural environment: 8. 000+ passionate people from +90 countries working together

Your Future Company:
Located in Chania, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Feel free to check our other opportunities from our  website or send us your CV to be considered for other projects or future opportunities.