Information Technology Executive

St Raphael Resort & Marina needs to recruit their new associate for the position of Information Technology Executive.

Job Overview

The IT Executive will be responsible for the smooth operation of the Hotel’s computers and I.T. Systems (except those of the Maintenance Department) and to advise management of developments in I.T. and their impact on the hotel industry so that agreed objectives are achieved and maintained in relation to (1) the Company, (2) the Guests, (3) the team members.

Main Responsibilities & Duties

1. To ensure the smooth running of all computers systems.

2. To ensure that all hardware is maintained in good condition at all times by performing minor repairs, if possible, or ensuring that a technician is contacted and the repair is made under the maintenance contract.

3. To ensure the integrity of all data and that backups are made on a regular basis.

4. To maintain security access on all systems by limiting user access to their own specific tasks, which are necessary to performing their duties.

5. To maintain and update configuration and codes for Front Office, Accounting and Inventory systems.

6. To assist in the training of team members, solving of procedural problems concerning computer input/output, contacting software suppliers to solicit solutions to problems or “bugs” encountered in their systems.

7. To liaise with Software Suppliers with regards to requests for amendments and to ensure that upgrades to new versions are installed timely and smoothly.

8. To assist Local Area Network users with any problems they have with connections, data, presentation or printing of documents and generally the use of any of the installed software.

9. To maintain the Key Card systems and keep control of cards used by team members and management.

10. To write in-house scripts to enhance reports produced from the main systems.

11. To produce budget reports and maintain these in the Accounting system.

12. To ensure anti-virus program is installed on all PC’s and that the updates are available for the users to install on a regular basis.

13. To be responsible for computer consumables and to ensure that all peripherals are supplied as well as to ensure that there is no unnecessary wastage.

14. To assist guests using the computer in the Business Centre and arrange for hiring of computer equipment for groups and conventions.

15. To maintain the Internet services within the hotel including the server, browsers and E-Mail server.

16. To keep abreast of new developments in computer and I.T. industry.

17. Follow and implement all necessary GDPR & Cyber Security procedures and ensure these are well communicated followed by all users.

18. To perform other duties as request by the Top Management.

Qualifications & Experience

19. Diploma or Bachelors in Computer Science

20. Relevant experience in Hotel IT Department will be consider as big advantage

21. Excellent analytics and reporting skills.

22. Must speak and write Greek and English very well.

Personal Characteristics

1. Very good organisational and communication skills with high level of responsibility, initiative and judgement.

2. Pleasant and friendly personality, fair, honest reliable and polite.

3. Ability to multitask, work in a fast-paced environment.

4. Have a high-level attention to detail.

5. Ability to work independently and to partner with others to promote an environment of teamwork.

Remuneration package

Attractive remuneration package according to skills and experience

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