IT User Support Officer

We are searching for an enthusiastic and committed  IT User Support Officer  to join our dynamic team at HF Markets.

Your role at HF Markets:

• Provide technical support for the overall office.
• Diagnose and solve hardware/software faults.
• Assist with the installation of workstations required for the operation of the office.
• Troubleshoot Computer systems, telephony systems, and network-related issues.
• Respond to I.T. departmental support tickets.
• Respond promptly to call-outs.
• Ensure that all I.T. setup is complete for new starters.
• Manage the I.T. inventory for the company.
• Responsible for the proper and efficient Documentation and filling of all documents relating to the above procedures.
• Work as part of a team and provide 24/5 support where necessary.
• Follow all internal policies and procedures as set out by the line manager.

What You Bring:

• BA/BSc in Computer Science or relevant field.
• 2 years’ experience in a similar position.
• Knowledge of Microsoft and Linux OS.
• Fluency in English.
• Excellent communication skills.
• Organizing and Time Management Skills.
• Adaptability.
• Team Spirit.
• Self-Directed.
• Multi-tasking.

By joining us, you can expect:

• Attractive remuneration package
• 22 days of Annual Leave ( reaching up to 30 days per year based on years’ service)
• Hybrid Work Mode
• Friday afternoons off in Summer (July & August)
• Birthdays are always a  day off!
• Referral Bonus – refer a candidate we would all enjoy to work with!!
• Participation in the Company’s  Medical Scheme from day one!
• Participation in the Company’s Group  Discount Scheme
• Free Gym Membership (Larnaca)
• Unlimited snacks, fruits, and beverages
• Complimentary periodic  lunches at the office
• Fun team-building activities & Corporate events
• Lifelong Learning Allowance plus  paid Educational Leave

Who is  HF Markets ?

Established Broker since 2010 | 60 Industry Awards | over 3,500,000 Live Accounts | 300 Employees Globally | 40 Different Nationalities |

Kick off an exceptional career with HF Markets and follow  the path to success!

Sounds like you?Come and write the next chapter with us through our Careers website:

All applications will be treated as confidential.

HF Markets is an Equal Opportunity Employer.