Job Description - Customer Service Agent - Front Office (Patra) - Hiring Now
We are searching for an ambitious Customer Service Agent - Front Office (Patra) to join our vibrant team at Manpowergroup Greece in Patras Growing your career as a Full Time Customer Service Agent - Front Office (Patra) is a fantastic opportunity to develop relevant skills. If you are strong in adaptability, adaptability and have the right personality for the job, then apply for the position of Customer Service Agent - Front Office (Patra) at Manpowergroup Greece today!
Manpower, on behalf of Kärcher, a worldwide leader of cleaning solutions with around 15.330 employees in 80 countries and innovative products for professional and domestic customers, is looking for a Customer Service Agent/Front Office in Patras. Kärcher has established a renowned reputation for fostering an innovative culture, evidenced by their remarkable record of launching more than 90% of their products in the past five years. The driving force behind their achievements is undoubtedly their workforce – a team characterized by their expertise, unwavering determination, creative concepts, and loyalty to the company's mission. 100% of employees in Greece believe that Kärcher is an environmentally responsible company, 97% mentioned that they are proud to tell others that they work for this company and 92% feel encouraged to come up with new and better ways of doing things. We are the Kärchers - Wanna WOW with Us? Together towards a clean world Location: Patras, Greece Working Model: On-Site ️You will be reporting to: Branch Manager Duties/Responsibilities: Customer Assistance Information and Counselling about Retail products, Spare parts / accessories. Issues resolution with transport with customer deliveries Customer Complaints and claims assistance Support between internal departments, Kärcher branches and customers Support to the internal and external commercial Network Sales support to the store customers Marketing Orders entry Management and support to their Campaigns Entry Management of General Customer Orders Issues Resolution with Standard & online channel orders Management support to the Logistic Department and the External Operator Reimbursements In Store stock management in collaboration with the Branch Manager Stock census in collaboration with the Branch Manager In store customer experience optimization Requirements Medium or High Degree in Professional Training, in Administration and Accounting will be valuable Minimum of 3 provable years of experience as a Customer Service agent Fluent in English language, written and spoken. IT knowledge, at a user level (Word, PowerPoint, Excel) SAP knowledge will be valuable Organizational skills Customer oriented Team worker Analytic Skills and detail-oriented Benefits Competitive Salary Medical Insurance Bonuses
Benefits of working as a Customer Service Agent - Front Office (Patra) in Patras:
● Company offers great benefits ● Opportunities to grow ● Attractive package
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