Learning Experience Leader / Trainer- Italian - Thessaloniki - Immediate Start

We are hiring an energetic Learning Experience Leader / Trainer- Italian - Thessaloniki to join our awesome team at Jujur in Thessaloniki
Growing your career as a Full Time Learning Experience Leader / Trainer- Italian - Thessaloniki is a great opportunity to develop competitive skills.
If you are strong in critical thinking, communication and have the right experience for the job, then apply for the position of Learning Experience Leader / Trainer- Italian - Thessaloniki at Jujur today!

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Learning Experience Leader - Trainer

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

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DUTIES AND RESPONSIBILITIES:

• Set the standards and expectations through your conduct, work ethic, integrity, and character;
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
• Accomplish projects and motivate trainees through effective training;
• Continuously improve training programs and the other learning opportunities across the organization;
• Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
• Act as the content expert, and maintain relevant training documents and training materials for training conducted;
• Develop and create effective induction programs;
• Monitor and review trainees' progress through questionnaires and discuss with their managers;
• Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
• Research and present new technologies and methodologies in workplace learning; and
• Ensure that all trainees adhere to the company's Code of Conduct.

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REQUIREMENTS:

• Fluent English (C1) and Italian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Fluent English speaker
• With at least 1 to 2 years of working experience in a related field (training or teaching experience)
• Preferable BPO experience
• Proficient in Microsoft and Google applications
• A problem solver and critical thinker
• Can present and facilitate a class discussion
• Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience
• With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
• Has excellent oral and written communication skills
• Can work in a flexible schedule including weekends, holidays, and longer hours
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

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OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers

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Benefits of working as a Learning Experience Leader / Trainer- Italian - Thessaloniki in Thessaloniki:

● Company offers great benefits
● Opportunities to grow
● Competitive salary