Number of Applicants
:000+
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2400 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland.
With the Greek office being one of the largest, hosting around 580 employees working from the center of Athens for the rest of the world.
Join us and start as ADM Specialist in the Customer Service team!
Position Summary
The ADM Specialist position is a senior agent role in the Customer Service Department. Working with ADM means a lot of investigations on the reasons causing errors and understanding and verifying processes related to Customer Services as well as our company's system processes. Your work will be in an environment with escalating, reporting and having carrier/GDS dialogs. You will be part of a senior team and will get the opportunity to have insight on how Etraveli Group and Carriers work with improving their rules and routines.
You will be located in Athens and will be part of the ADM Fulfillment team within the Customer Services department .
Responsibilities
Requirements
Benefits
We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:
*If interested, please send your CV in English*
Diversity disclaimer: At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.
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