Associate Descriptive Analytics Consultant

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

We are looking for an Associate Descriptive Analytics Consultant to join our Reporting and Analytics team in Athens.

The team is responsible for the development delivery of a full spectrum of products and services supporting the data analytics workflow on credit and insurance portfolios, with the aim of delivering actionable, automated analytics capabilities integrated with day-to-day operations. Our work is based on Qualco’s suite of end-to-end credit operations and analytics products D³E, the Data-Driven Decisions Engine – our own end-to-end software solution for credit portfolio analytics.

A Day in the Life of an Associate Descriptive Analytics Consultant at Qualco will include:

• Engaging with the reporting and analytics teams of internal and external clients on a regular basis, to monitor the use of the descriptive analytics capabilities of Qualco products, identify opportunities for further adoption, suggest product-based solutions to day-to-day reporting needs, communicate new features and advise on best product usage practices;
• Engaging with the business stakeholders of internal and external clients on a regular basis, to record stated reporting and descriptive analytics requirements, identify the underlying business need, and suggest Qualco product-based facilities or services to meet the need;
• Composing detailed specifications for reporting and descriptive analytics deliverables based on Qualco product capabilities, review them with clients and elaborate them to the point of signoff and implementation handover;
• Implementing reporting and descriptive analytics deliverables through a combination of Qualco product configuration facilities and suitable data visualization front ends, and advise technical team members on the implementation of specifications whose scope exceeds these facilities;
• Following established, product-based best practices in all the above, but also identify gaps in these practices and play a key role in their evolution.
• To achieve the above, the associate descriptive analytics consultant will have access to Qualco’s consulting and product development functions, and will have a say in the elaboration of departmental methodologies and product best practices.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• University degree plus at least two years’ experience in an analytics or technical consulting role;
• Excellent grasp of day-to-day credit portfolio management processes, in the context of banking, collections or debt servicing operations;
• Familiarity with the processes to which our product contributes is an absolute prerequisite, as is a willingness to challenge the established state of the art in this area in a respectful and consistent way;
• Familiarity with relational and/or multidimensional database concepts and their interactive use through standard reporting front ends (e.g. MS Excel pivot tables);
• Knowledge of SQL is not a prerequisite, but will be appreciated
• Extensive knowledge of Microsoft Excel, as a tool for report prototyping and data exploration;
• Knowledge of other data presentation front ends (e.g. Tableau, Power BI) is desirable but not indispensable;
• Excellent verbal and written communication and cooperation skills in Greek and English; and
• Being able to gain the client’s trust through your presence, your ability to identify and articulate their needs, and the consistency and clarity of your writing is a key aspect of this role, as is acting as a champion for both the product and the client.

What is considered a plus

• Understanding of predictive modelling concepts, processes and potential outcomes. The generation of predictive models using the automated machine learning facilities of Qualco products D³E’s automated machine learning facilities is not part of the role, but an understanding of where predictive modelling fits in the client’s ongoing portfolio treatment optimization journey would be desirable; and
• Experience in credit portfolio management operations support, ideally (but not necessarily) using the Qualco Collections and Recoveries (QCR) platform.

Benefits

Your Life @ Qualco

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.
Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Your benefits
Join the #Qteam and enjoy:

• 💸 Competitive compensation, ticket restaurant card, and annual bonus programs.
• 💻 Cutting-edge IT equipment, mobile, and data plan.
• 🏢 Modern facilities, free coffee, beverages, and indoor parking.
• 👨‍ Private health insurance, onsite occupational doctor, and workplace counselor.
• 🏝️ Flexible working model.
• 🤸‍ Onsite gym, wellness facilities, and ping pong room.
• 💡 Career and talent development tools.
• 🎓 Mentoring, coaching, personalised annual learning, and development plan.
• 🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English to be considered for this position.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice , before the submission of your application.