B2B CRM & Business Analyst

• Create a detailed business analysis, outlining problems, opportunities and solutions
• Budgeting, monitoring and forecasting
• Monitoring KPIs and productivity reports
• Defining business requirements and reporting them back to stakeholders
• Develop new models to provide insights that help the decision-making process
• Oversee the implementation of B2B CRM systems. Participate in business requirements gathering process, UAT and working closely with end users and implementation teams
• Act as an information source and communicator between business departments and technology teams
• Act as a liaison among all parties involved, effectively undertaking responsibility to ensure timely and quality delivery
• Perform other related duties as assigned

Requirements

• Degree in Information Technology, Computer Science, Statistics or other relevant field
• 3+ years’ experience in business analysis / process management/ information technology
• Advance Excel Skills, Python, SQL
• Experience in business process design and applications with preference in CRM and ΒΙ tools
• Creativity and analytical thinking to solve complex problems
• Ability to create Reports and Dashboards

Benefits

• Competitive remuneration package

• Annual bonus based on performance evaluation
• Private health insurance program
• Continuous learning & development opportunities

All applications are treated with utmost confidentiality.