Number of Applicants
:000+
Description
Be part of our Customer Service team for the brand’s new products, blu™, PULZE & iDTeleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu™, PULZE & iD.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Job DescriptionHandle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products blu™, PULZE & iDResolve customer inquiries, provide support on technical issues, as well as product informationProvide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE & iD productsGuide customers for purchases through the online storeStay up to date on new products, marketing initiatives and policy/regulatory changesProvide excellent customer experience PrerequisitesHigh school diploma or equivalentExcellent knowledge of Bulgarian (both verbal and written)Good English language skillsComputer literacy (MS Windows, Internet applications, etc.)A positive mindset and pleasant personalityWillingness to train and learn new skills, integrity, and passion for learningAccountability when handling sensitive informationPrevious working experience in a similar customer service position will be considered as an advantage What we offerComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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