Customer Service Representative (German/English) - Remote

Description

About IntouchCXIntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the JobAre you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands? Our Customer Service Representatives (German/English) are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

Requirements

Working as a Customer Service Representative (German/English), You Have:German/English Bilingual is a must.High school diploma (or equivalent)6 months – 1 year of customer service experienceCall center experience (strong asset)Effective communication skillsThe ability to sit for long periods of time

Offer

Benefits of Working as a Customer Service Representative (German/English):Work from home!Competitive salaryIndustry-leading benefitsMedical and life insuranceIn & out of hospital benefitsMental health support line20-26 paid days off per yearOn-site occupational physicianMonthly meal vouchersCareer path planning & E-learning career development platformWeekly coaching sessionsGlobal incentive programsMedical and life insuranceFun, supportive work environmentOpportunity to be part of a rapidly expanding global companyAmazing career growth opportunities By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.