Customer Support Representative

Megabet Plus, the largest betting company in Cyprus, is looking to recruit a Customer Support Representative.

Main Responsibilities:

• Responding to calls, chats and emails to serve new and existing customers and fulfil requests.
• Resolve any issues by clarifying the customer’s complaints.
• Ensuring all customers are satisfied to increase customer loyalty.
• Excellent customer service and complaints handling experience.

Qualifications:

• Bachelor Degree in Business Administration / Communications or in a related field.
• Ability to be working in shifts, including night and weekend shifts (Working 5 days per week total of 38 hours). 
• Fluency in Greek and English is a must. 
• Strong written and verbal communications skills. 
• Problem solving skills. 
• Friendly and polite personality.

Applications:

Interested candidates are encouraged to share their CVs latest by 11/07/2024 to [email protected]

Please note that due to high volumes of applications received only shortlisted applicants will be responded to.